39824 Hickman Plaza Road Bethany Beach, DE 19930    302-537-1717

United Custom Contractors Inc.

Our Process

Friendly. Efficient. Stress-free.

We pride ourselves in fostering a stress-free collaborative process. We are more concerned with your comfort level than rushing to the contract phase. We want our valued customers to feel comfortable the entire time. Our customers almost always become family during and after this process. This idea might sound far fetched, but we live by this philosophy.

The majority of our successful leads come from realtors, word of mouth, community website leads and rental management companies that have the upmost faith in our abilities and craftsmanship. When you call our phone number, you will be talking to Robin, Zach or Robin's wife, Michele. At this time, we will schedule a time to come meet with you personally. In our initial meeting we will discuss your immediate and long-term needs. We can even meet with you 7 days a week.

Some of our proposals are extremely detailed down to each and every nail and some are designed to be more flexible. Payment terms are custom fit to each client and can be discussed privately. One of the biggest questions that we always get is about our time frame. We suggest that you always plan ahead and come see us in person to discuss your project.

Here is how our process works:

We meet face to face to create a positive working relationship

We gather all the information we need from you about your project.

We carefully prepare your United Custom Contractors' estimate.

Sometimes, we take you for a ride to physically show you examples of our work.

Then we provide you our "Scope of Work" document.

This document might go back and forth until you are completely comfortable.

Only after your "Scope of Work" is approved, do we start discussing your investment for the project.

Next, we'll send you a "Formal Proposal" for you to review, discuss, approve and sign.

Moving forward, we stay in direct contact with you to make sure that you are completely satisfied during each milestone.

39824 Hickman Plaza Road
Bethany Beach, DE 19930


I have read so many good things about Robin at United Custom Contractors, that we used them last summer for a small project to replace closet doors, then really enjoyed how prompt and easy to work with they were. So this winter they came into our unit in Brandywine and did a lovely redo with new doorknobs, light fixtures, bathroom updates and fresh paint. Looks like new, and they were reliable, and reasonable. Left the unit clean and finished on time. The operations manager Zach was always quick to answer any questions and it feels good to have the work done before we start using it this season.

- Ada K.

We are new owners in Sea Colony west and unfortunately, had a kitchen pipe burst which caused quite a bit of damage. We were referred to United Custom Contractors and I would like to say they were absolutely wonderful to deal with!! They were very professional throughout the entire project, even helping us choose new cabinets and matching the existing paint colors. The project was completed on time, with great quality and we are very pleased with the final outcome. I would happily refer this company and staff to anyone requiring there services.

- Aquina A.

We returned to Sea Colony last June to purchase our new home on the east side. It was last renovated in the late 80's, so based on several referrals and a fair price we had United Custom Contractors complete the ground-up renovation. From the time of demolition until the time of completion, the unit was always kept clean and organized. Also each of the contractors we met were very polite and respectful. We are very pleased with the entire rebuild and we will most certainly contact them with all other work in the future.

- Bob F.

We just returned from the weekend in Bethany and this was the first time we were able to see our new bathroom. It is beautiful and is exactly what we wanted. I would like to say that your team did a great job and we are very happy with the results. Looking forward to working with you again in the future.

- Bob T.

I am certainly delighted to give United Custom Contractors a great recommendation on the renovations to our beach house in Sea Colony. I am very happy with the job and am excited to show my friends all of the great work.

- Caroline J.

In November, we had United Custom Contractors (UCC) replace all of the original, single-pane, glass windows in our unit with Pella Impervia windows and our two sliding glass doors. UCC was highly recommended, and among three quotes, the most competitive. Zach addressed all of our requirements, was very responsive to our questions, established an impressive timeline, worked with Sea Colony Property Management, and supervised the job from start to finish. UCC performed the installation in a timely and efficient manner, the windows and framing are beautiful, and the workmanship of the UCC installers is outstanding. Upon completion of the installation, UCC had the unit professionally cleaned to the extent that you would not have known that any construction had taken place. We are very happy with the installation, the experience, and we highly recommend United Custom Contractors for this work.

- Darin S.

We just had our kitchen renovated by United Custom Contractors. Robin and Zach are great to work with. They handled all of our requests and were very patient and relaxed. The kitchen was completely gutted, and the washer-dryer moved to the hall closet behind the kitchen. It was not a simple job but it came out really nicely, with a large new washer dryer fitting perfectly in the closet. Now it hardly makes a sound when you're running it. The granite counters look awesome, and they added a number of very nice enhancements including dimmable under-cabinet LED lighting, a bump out for added room, some custom tile work, terrific recessed lights, double-layer silverware drawer and tons of cabinet space. They also handled a number of small issues around the condo. The place looks fabulous, and it was all very reasonable!

- Dave F.

We did it! Thank you for all of your dedicated efforts over these past months to provide us our first beach home. It's blue - and we adore it!

- David Z.

Hi Robin, you are amazing! My friend Bob and I came by the condo on Monday, and had the pleasure of meeting Zach - what a nice young man he is! I was thrilled to see that all of the work was completed and the attention to detail! Thank you so very much. I so appreciate everything you have done to make this project easy for me. Have a great rest of the summer!

- Janet R.

Robin Salisbury, owner of United Custom Contractors remodeled our unit. He took us to various units to see first hand what great work he does and to offer suggestions that would work for our needs. He and his team did an outstanding job. They did everything from remodeling two bathrooms to removing wallpaper, painting the entire condo, re-plumbing pipes, electrical work, moving laundry facilities from kitchen area to hall, adding a half wall in the loft etc. Robin and Ronnie kept close contact with us during the process and sent progress pictures. They are very trustworthy, offer a fair price and are so easy to work with especially since we are over 6 hours away from Bethany Beach. We highly recommend Robin and United Custom Contractors.

- Joan F.

We just finished a full renovation of our Edgewater unit. My wife and I are thrilled by the result. Robin and Zach were great to work with. Robin is engaged right from the beginning and Zach handles the day to day once construction begins. They are both quite responsive to requests and changes along the way. A word of advise for anyone thinking of such a project. If you do your research on products and materials and known clearly what you want to achieve you will be rewarded. Contractors can't read minds. You are your own general contractor. But back to UCC - I highly recommend them for your renovation project.

- Keith M.

We appreciate the services provided to complete our kitchen renovation. All communications about the job were timely, our property was treated respectfully and the final result is wonderful! It was great to have someone so trustworthy doing the job, since we live a few hours away. We will highly recommend this team of contractors.

- Linda B.

Our complete renovation project started out with a very quick return call from United Contractors. We don't live in the area so a lot was done via phone calls. Meeting Robin and Zachary was pleasant, fun, and we were very confident in their abilities to make this renovation as easy as possible. The project started with Robin showing us several units he had renovated and we were very impressed with his talent and carpentry work! United Contractors gave us names of suppliers they worked with and called them ahead of time for us and made the appointments. Everything went very smoothly and it was fun to see our unit transformed into the beautiful home it is today! A few trips were made to Delaware to see the progress and be driven around in the pouring rain by Robin himself! The items we chose were all available, delivered on time, and installed beautifully by United Custom Contractors! We were so happy with all the work, and if we weren't, United Custom Contractors made any changes we requested. Great attitudes, wonderful work ethics, and they have become lovely friends!! When we visit our place in Delaware we always call Robin and say hello or have a friendly cup of cheer together! We also recommend them to whoever asks us about our beautiful renovation! Ocean breeze, beautiful home, and wonderful friends. We couldn't be happier!

- Mary

We also just had United Custom Contractors completely remodel our kitchen. Robin Salisbury and Zack met every challenge on a complicated project. We removed two walls and expanded our kitchen into a open floor plan. They handled the complete project including raising the ceiling , installing custom cabinets, custom building a cabinet to hide the washer/dryer ,new flooring and appliance installation. Being full-time residents we have seen a lot of remodels but ours totally exceeds anything we have seen before . The project was finished on time and on budget which is rare today. Thanks Robin...we absolutely love our new kitchen.

- Mike R.

United Custom Contractors just finished the renovation of a 30 year old bathroom and the quality of the job is excellent. This is the third project they have done for us. One of the upstairs bathrooms and the kitchen were done previously with excellent results. The attention to detail and the quick follow up on questions or concerns make them easy to do business with.

- Robert K.

We had United Custom Contractors remodel our entire unit. They did a wonderful job and were very easy to work with. We were provided with several references and had walked thru similar remodels that they had done. Since we live in Virginia, I was updated weekly with pictures showing the progress. The entire team takes great pride in there work and treat there customers extremely well, with quick responses and fantastic advise. The finished work is of high quality and I would gladly recommend this company to anyone with a job big or small, you won't be disappointed.

- Rosemary T.

We chose UCC to remodel our 30+ year old condo in Georgetown House. Robin Salisbury and his team did an excellent job removing the wall between the kitchen and living room, completely remodeling the kitchen both bathrooms. The unit looks brand new. Communication with Robin and Zach was easy and any issues quickly dealt with. Very happy with the results, would recommend to anyone looking to revamp their Sea Colony condo.

- Sam E.

We choose UCC to remodel our 30+ year old condo in Georgetown House. Robin Salisbury and his team did an excellent job removing the wall between the kitchen and living room, completely remodeling the kitchen both bathrooms. The unit looks brand new. Communication with Robin and Zach was easy and any issues quickly dealt with. Very happy with the results, would recommend to anyone looking to revamp their Sea Colony condo.

- Sam F.

I just want to add to the accolades for United Custom Contractors. They just completed a top to bottom painting of the inside of our condo in Sea Colony. This was done in two parts; the ceiling and walls followed by the trim along with doors. Multiple colors and shades were applied at our request. All of the work was done flawlessly and our property was left spotless after completion, there was virtually nothing to clean up afterwards. We are very pleased and will be happy to work with you again.

- Steve G.

We are very pleased with the results. The many positive reviews of United Custom Contracting on this site led us to Robin, and now we would highly recommend that other Sea Colony owners consider hiring them for their remodeling projects. Like many others in this forum, we also have had an excellent experience with United Custom Contractors. They renovated all three of our bathrooms this past fall. Zach and Robin accommodated our tricky off-season schedule with no delays. They also had great design suggestions. The bathrooms are beautiful and we would definitely hire UCC again.

- Tom M.